FRANCHISE OPERATIONS
Papa Murphy's™ has a corporate staff dedicated to assisting franchisees. This staff includes Director of Franchise Operations and Franchise Project Managers who provide the following services:
- Weekly phone contact, 800 number, and quick response to questions and problems
- Regularly scheduled store visits
- Periodic full-day visitation reports
- Operator Reviews to assist franchisees with their business performance
- On-site support during new store openings
- Operations Manual with regular updates
- Bi-Monthly newsletters
- Franchise convention, manager workshops, and advisory board meetings
- Menu mix and ideal food cost tracking
- Assist franchisees with controlling food and labor controls
- Store accounting system and cash controls
- Breakeven analysis for individual stores
- Sales tracking for the system, the market, and individual stores